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新科電力科技股份有限公司
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  • Charge and Discharge Test Equipment-High-speed Recording R Series
  • Battery Semi-test / Final test Testing Equipment
  • Battery Management System BMS - PCBA Tester
  • Charge and Discharge Test Equipment-Portable
  • Charge and Discharge Test Equipment - Single machine multi-Channel series
  • Charge and Discharge Test Equipment-Single Independent Module
  • Charge and Discharge Test Equipment-Low Current
  • Peripheral Devices Thinklab series
  • Peripheral Devices R series
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  • Series Charging and Discharging Cell Formation System
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  • About TPT
  • News
  • Products
    • Charge and Discharge Test Equipment-High-speed Recording R Series
    • Battery Semi-test / Final test Testing Equipment
    • Battery Management System BMS - PCBA Tester
    • Charge and Discharge Test Equipment-Portable
    • Charge and Discharge Test Equipment - Single machine multi-Channel series
    • Charge and Discharge Test Equipment-Single Independent Module
    • Charge and Discharge Test Equipment-Low Current
    • Peripheral Devices Thinklab series
    • Peripheral Devices R series
    • Software and hardware manual for the portable device
    • Series Charging and Discharging Cell Formation System
    • Calibrator Equipment
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10years+ of professional
practical experience
THINK POWER's product development team
Give you the highest quality, most competitive price products
10years+ of professional
practical experience
THINK POWER's product development team
Give you the highest quality, most competitive price products
10years+ of professional
practical experience
THINK POWER's product development team
Give you the highest quality, most competitive price products
10years+ of professional
practical experience
THINK POWER's product development team
Give you the highest quality, most competitive price products

FAQ

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Error code Description
Simple troubleshooting
Failure Conditions and Troubleshooting
|Communication Fail: This message will be displayed when equipment loses communication during
                                 connection.
  • Please check whether the equipment power is on.
  • Please check whether the communication between the computer and the equipment is normal.
|GCF: SBS data recording is selected when started and TPT-G100A communication fails during  the
          operation process.
  • Please check whether there is poor connection between G100A and the equipment.
|PCF: The equipment is in parallel connection mode and one or more channels within a parallel
          connection are not connected during the operation process.
  • Please check whether the equipment power is on.
  • Please check whether the communication between the computer and the equipment is normal.
|SBSE: SBS data recording is selected when started and TPT-G100A read fails during the operation
            process.
  • Please check whether there is poor connection between TPT-G100A and the Pack port.
  • Please check whether Pack has proper communication.
|Cerr: The difference between the set current and the actual current is over the set range during the
           operation process.
  • Please confirm whether the wiring of the battery load is disconnected, has poor contacts or is oxidized.
  • Has the equipment not been calibrated for a long time?
|Verr: The difference between the set voltage and the actual voltage is over the set range during the
           operation process.
  • Please confirm whether the wiring of the battery load is disconnected, has poor contacts or is oxidized.
  • Has the equipment not been calibrated for a long time?
|Busy: Busy failure will occur during the first communication when the computer has not
            communicated with the equipment for over 2 minutes.
  • Please confirm whether the computer has crashed or if it is running slow and is unable to send real-time signals.
|OV: Over-voltage protection; the actual voltage value is over the set voltage protection value
         during the operation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.
|OC: Over-current protection; the actual current value is over the set current protection value
         during the operation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.
|OT: Over-temperature protection; the actual temperature value is over the set temperature
        protection value duringthe operation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the external thermistor has an open-circuit, short-circuit or poor connection.
  • Please confirm whether there is poor cooling around the battery.
|UV: Under-voltage protection; the actual voltage value is less than the set voltage protection value
         during the operation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.
|UC: Under-current protection; the actual current value is less than the set current protection value
         during the operation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.
|VCF: SV data recording is selected when started and TPT-SV communication failed during the
          operation process.
  • Please check whether there is poor connection between SV0516A and the equipment.
|TCF: TMS1 data recording is selected when started and TPT-TM communication failed during the
          operation process.
  • Please check whether there is poor connection between TMS and the equipment.
|COV: Cell over-voltage protection; the actual cell voltage value is over the set cell voltage
          protection value during theoperation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.
|CUV: Cell under-voltage protection; the actual cell voltage value is less than the set cell voltage
          protection value during the operation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.
|vCOT: Cell over-temperature protection; the actual cell temperature value is over the set
           cell temperature protection value during the operation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the Thermocouple has an open-circuit, short-circuit or poor connection.
  • Please confirm whether there is poor cooling around the battery.
|IMV: The voltage difference of each cell string is too great.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.
|CCF: SC data recording is selected when started and TPT-SC communication failed during the
         operation process.
  • Please check whether there is poor connection between SC and the equipment.
|COC: Shunt over-current  protection; the actual cell current value is over than the set cell current
         protection value during the operation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.
|CUC: Cell under-current protection; the actual cell current value is less than the set cell  current
        protection value during the operation process.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.
|IMC: Shunt difference of each cell string is too great.
  • Please confirm whether there are protection parameter setting errors.
  • Please confirm whether the battery status is normal.



Simple Troubleshooting
|The device is unable to connect when using the USB interface:
  • Please confirm whether the communication cable is properly connected.
  • Please confirm that the equipment power is on.
  • Please wait for the operating system to add and install the equipment when using it for the first time.
  • Please confirm that equipment is properly connected; when the software cannot find the equipment,
​        please remove the USB cable and re-insert it then search for the channel again.
  • If it still cannot properly connect, please restart the computer and test it again.
|Unable to connect when using RS232 to RS485 connecting :
  • Please confirm whether the communication cable is properly connected.
  • Please confirm that the equipment power is on.
  • Please confirm whether RS232 is properly installed on the computer.
|Failure occurrences
  • Please first check the failure log to confirm the failure source.
  • Please check “Channel messages” to confirm whether there are protection setting value errors and whether they comply with output test requirements.
|No record data or no SBS record data
  • Please confirm whether the record time is set in process edit.
  • Please check whether “Record SBS data” is selected when “Starting”.
 
Environment for installation
Think Power Technology Co., Ltd.
emailProduct consultation
callTEL:+886-2-22902095
printFAX:+886-2-22900586
location_onADD : 2F.,No.25,Wuquan 3th Rd., Wugu Dist.,
New Taipei City 24890, Taiwan.
HIGH POWER BATTERY PACK,HIGH POWER BATTERY PACK TEST SOLUTIONS,Li-ion Battery,Charge and Discharge Test Equipment,BMS BMS PCBA TEST EQUIPMENT,high precision,customized,high power,Low current,THINK POWER
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